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QUESTION MARKS

ON MEN offers telemedicine services for Man-conditions such as ED and hair loss. Our Canadian licensed healthcare providers diagnose and prescribe the right treatment plan for you, based upon your health condition and needs. Our accredited pharmacy partner delivers it to you in discreet packaging. ON MEN is an online healthcare service that is quick, easy, safe and affordable.

ON MEN is currently only available in Ontario, Canada. If you are a Canadian residing in Ontario, or visiting, you are able to use the service. We will be expanding across Canada pretty soon.

ON MEN is for Canadian men who are experiencing erectile dysfunction, impotence or hair loss and want to receive treatment from the comfort of their couch. You have to be at least 18 years of age, have had an in-person doctor’s appointment in the last year, and be a resident of the Province of Ontario to be eligible to receive treatment through our platform.

All the ON MEN healthcare providers are either Canadian licensed physicians or licensed Nurse Practitioners. Each provider undergoes an extensive background check and license verification process. We will be able to share the medical license, and credentials of our providers upon your request.

ON MEN is not a replacement of your Primary Care Physician (PCP). Hence, it is important that you keep your PCP in the loop regarding your treatment plan through ON MEN. If you’d like us to send your online visit summary to your PCP or any other doctor, just send us an email at support@onmen.ca Your doctor should be able to receive the records electronically.

Yes, our secure telemedicine platform enables our certified providers to take care of their patients remotely. Every provider you interact with, has gone through extensive background and license check, and adheres to the medical laws in Canada.

Yes, if the pharmacy can receive the prescription electronically via eFax. The cost of the online medical consult through the ON MEN platform may vary from $25-$40 per consult. If you choose to get your prescription filled through a non- ON MEN partner pharmacy, please contact our customer service at support@onmen.ca. Please note that you will be charged $40 per online medical consult, and we will refund you the remainder of the amount charged to your credit card for the cost of the medicine. However, you may be charged a higher price for your meds and filling fee, if you choose to use your own pharmacy.

Unfortunately, we cannot accept returns of prescription medication. If you think we have made an error in your shipment, please write to us on support@onmen.ca

As per the regulations and the safety of our patients, we require signature upon delivery. We will not leave your package in the mail or your doorstep unattended. However, anyone can sign on your behalf to receive the package.

Your order will ship via FREE overnight shipping. You will be sent a tracking number, once the order is shipped.

Yes, telemedicine is a safe and effective way to seek treatment. But we request our patients to be as trustful and detailed in their responses as possible. Healthcare providers on our platform have to rely on the information you provide, to make the best diagnosis and create a personalized treatment plan. In addition, we encourage our patients to engage with our providers via secure messaging, anytime they have any questions or concerns about the medicine or their treatment plan.

In an emergency, dial 911.

We offer telemedicine technology to enable you to consult and seek treatment from an expert Canadian licensed physician. You start with filling out a questionnaire to share details about your current medical condition, ailment history, your medicines, allergies, lifestyle, prior surgeries, and how ED impacts your life. We will also ask you for your recent blood pressure, that is done in the last 6 months. The physician will review your responses, and may reach out to you for further questions, through secure messaging as needed. Upon review, the physician will determine if you are a good candidate for telemedicine, and may make a diagnosis, and craft a customized treatment plan. Once the prescription is issued, our partner Canadian licensed pharmacy will ship your medicine to arrive at your door step, in discreet packaging. If at any time, you have further questions or concerns about your treatment plan, you can reach out to your physician via secure messaging, to seek further assistance. At ON MEN, our dedicated team of doctors, pharmacists, and care specialists are here to help you treat ED, but its best that you investigate the root-cause of ED with your primary care physician. Most often, ED is caused by serious underlying health conditions such as blood pressure, heart disease, or diabetes. We strongly encourage you to seek testing and treatment for the conditions that cause your ED, instead of needing to use Sildenafil. Remember, Sildenafil is a treatment medicine, not a cure.

Canadian Urology Association (CUA) suggests oral therapies using phosphodiesterase type 5- (PDE5) inhibitors, as the first line of treatment for Erectile Dysfunction. Physicians on the ON MEN platform can prescribe oral PDE5 inhibitors to treat ED. Our most commonly prescribed medicine is rapid dissolve Sildenafil (40mg). Sildenafil is the active ingredient in Viagra, and is Health Canada approved to treat ED. According to drugbank.ca sildenafil can cause “increased flow of blood into the spongy erectile tissue of the penis that consequently allows it to grow in size and become erect and rigid”. In simple terms, it helps relax blood vessels and improves blood flow to your penis to allow for a harder and longer-lasting erection. Our licensed physicians will recommend a personalized dosage plan for Sildenafil based upon your needs and the information you provide.

It is the same thing. Sildenafil is the active substance of Viagra, while Viagra is the commercial name. There are also generics of sildenafil available. The generic is usually cheaper than the original drug, while it still requires a prescription. Hence the legend of the blue pill remains but generic alternatives can be used with the same effects, administering the same medicine (sildenafil) but with some extra money in the pockets of the patients.

Whereas the commercially-sold oral tablet requires about 45 minutes to take effect and even longer if taken with a large meal, the rapid dissolve tablets can take effect in as little as 10 minutes no matter when the last meal was eaten. These rapid dissolve tablets are absorbed by the soft tissues in the mouth. By bypassing the stomach and the liver, the drug gets into the bloodstream much faster. This allows us to use a lower dose of drug possibly reducing the potential side effects.

Health Canada approved product monograph for Viagra claims that “82% of patients reported an improvement in their erections.” And according to drugbank.ca sildenafil can cause “increased flow of blood into the spongy erectile tissue of the penis that consequently allows it to grow in size and become erect and rigid.” Most (PDE5) inhibitors such as Sildenafil, are preferred as the first line of treatment for Erectile Dysfunction with a reasonably short time of action onset and good tolerability. But no medication works on everyone, and Sildenafil is no exception. Everyone reacts to medication differently, and we advise to report us any unusual reaction or any unusual effect. Take sildenafil exactly as your doctor tell you to, and if you feel the tablets are too strong for you, your dose may be reduced. Also, it may take up to 6 to 8 tries using the medication to experience the best result. Feel free to reach out to your doctor to discuss any possible side effects, or dose adjustment through our secure messaging tool.

Immediately after ingestion of one tablet, Sildenafil starts to absorb into the body. The rapid dissolve tablets can take effect in as little as 10 minutes.

No drug comes with a zero-side effect promise, and Sildenafil is no exception. We recommend that you please take the time to familiarize yourself if all possible side effects, so you can identify and take immediate action, on the possible onset of a side effect. If you experience any, please stop the use of the medicine immediately, and consult your doctor. Regardless to say, Sildenafil works well for most users, and the possibility of side effects are slim. From all the drugs belonging to the class of PDE5 inhibitors, Sildenafil is preferred if you want to minimize side effects as it gets out of your system faster. In a 4-year study, only 3.8% of the men had one or more adverse events that led to changes in dosing. Of the 47 events that were documented during the study period, headache and dyspepsia were most common (10 events each), followed by rhinitis (6 events), flushing (5 events), abnormal vision (4 events), dizziness (3 events), and 1 report each of mild palpitations, moderate tachycardia, diarrhea, nausea, myalgia, hypertonia, respiratory disorder, conjunctivitis, and photophobia. In almost all cases, the side effects can be controlled by a change in dose.

Health Canada approved product monogram for Viagra states that “the maximum recommended dosing frequency is once per day”. So, you can take one tablet daily if you’re in the mood for love. However, sildenafil usually should not be taken more than once. You should not take sildenafil every day if you do not intend to have sex every day. Sildenafil does not have a cumulative effect, which means that the active substance is not accumulated in the tissues of your penis even if you take it daily. Thus, you will not have better or constant erections just because you ingested more Sildenafil “in advance”. Sildenafil just does not work that way. We strongly recommend taking a pill only on those days on which you intend to have a sexual intercourse.

You cannot take any other PDE5 inhibitors on the same day when administering sildenafil, as there are risks related to overdosing. You must wait 48 hours for wash-out before taking sildenafil. Sildenafil or Viagra cannot be administrated with nitric oxide donors or nitrated in any form (Nitroglycerin Isosorbide, Nitroprusside, Amyl nitrite or amyl nitrate). Nitrate esters are commonly used in the treatment of angina pectoris, or “chest pain”, myocardial infarction, and congestive heart failure. The combination of nitrates and Viagra can lead to a dangerous fall in your blood pressure. If you have a severe heart problem if you suffered a stroke or heart attack, or if you have a severe liver problem, it is better to refer to your doctor as you may not be a good candidate to take Sildenafil.

Being a Sildenafil patient for the first time, you may experience unwanted effects. They are transitory and often improve as your body adjusts to the new medicine. However, it is important to keep expectations real, and understand the following:
  • Viagra is not an aphrodisiac;
  • Viagra won’t make you bigger;
  • Viagra does not compensate you with energy so work your body as sex consumes a lot of energy;
  • Viagra does not treat premature ejaculation;
  • Viagra is a treatment, not a cure.

Doctors on our ON MEN use telemedicine technology to evaluate your condition, and construct a treatment plan, very similar to an in-person appointment. Patients are required to submit details on their medical condition, along with medical history. The doctors review your responses to the questionnaire, to evaluate if you are a good candidate for telemedicine. That is why it is critical that you submit thorough, honest and accurate responses to the physician’s questions. If at any time you would like to get in touch with a physician to review your progress or share any concerns, you can do so through secure messaging on our platform, from the comfort and convenience of your home.

While submitting your medical history, it is critical that you submit your blood pressure readings taken in the last 6 months. Your blood pressure is an important factor in determining if it is safe for you to take ED medicine, as it can be dangerous if your blood pressure is too high or low. If you haven’t had your blood pressure taken within the last 6 months, you can get a free blood pressure reading at most local pharmacies across the country.

No. ON MEN encourages you to opt for non-medicinal options first such as making lifestyle modifications: walking, eating right, and paying attention to your vascular health; and/or addressing psychological issues. However, in many cases, prescription medications with a PDE5 inhibitor, such as sildenafil or tadalafil, can be attempted.

An online doctor’s visit on ON MEN may cost you anywhere from $25 to $40. Keep an eye out for special promos and discount codes. If you chose to use a local pharmacy of your choice, you will be charged $40 for an online consult, and discounts may not apply. Keep in mind our accredited partner pharmacy will most likely be able to offer you the best pricing compared to other local pharmacies and will ship your meds overnight for FREE. You will only be charged if your prescription is approved!

The price of your medication will depend upon the treatment plan the dose suggested by your physician. However, we offer discounted pricing on our medicines through our partner pharmacies, which are typically lower than any other local pharmacy. Here is an estimate for the cost of the medicine: ED medicine costs as little as $30/month. We will typically ship you a three-month care package, and hence, your credit card will be charged $90 every three months. You call us to cancel your subscription anytime. Your prescription will stay active with us for one year. If you have private insurance, you may be able to use your Health Spending Account (HCSA) to claim for a reimbursement. You will only be charged if your prescription is approved!

At the moment, the medicines are not covered by provincial or private insurance plans. However, you may be able to get a reimbursement through the Health Spending Account (HCSA) through your private insurance provider. We will provide you with a receipt of your payment to submit/process your claim. Please check with your insurance company directly.

Your order will ship in discreet packaging via FREE overnight shipping, once your prescription is approved. As per the regulations, signature upon delivery will be required. Anyone can sign on your behalf, in your absence.

ON MEN allows you to acquire sildenafil in an efficient, safe and regulated manner. We will not break the law, neither will we ship fake medicine. Unfortunately, there are many illegal online sources that sell fake Viagra that may promise the moon, even that without a prescription. Any medicine, that is not Health Canada approved, may be a complete waste of your money, or could potentially be harmful. We only partner with accredited and licensed Canadian pharmacies to ship your medicine. You must complete an online questionnaire to be reviewed by a Canadian licensed doctor to possibly issue a prescription.

As per the Canadian regulations, we cannot ship medicine across the border. Our current business operations are limited to Canada.

We offer telemedicine technology to enable you to consult and seek treatment from an expert Canadian licensed physician or nurse practitioner. You start with filling out a questionnaire to share details about your current medical condition, ailment history, your medicines, allergies, lifestyle, prior surgeries etc. One of our ON MEN clinician will review your responses, and may reach out to you for further questions, through secure messaging if needed. Upon review, the clinician will determine if you are a good candidate for telemedicine, and may make a diagnosis, and craft a customized treatment plan. Once the prescription is issued, our partner Canadian licensed pharmacy will ship your medicine to arrive at your door step, in discreet packaging. If at any time, you have further questions or concerns about your treatment plan, you can reach out to your physician via secure messaging, to seek further assistance. At ON MEN, our dedicated team of doctors, nurses, pharmacists, and care specialists are here to help you stop hair loss, and you may even regrow new hair.

We offer Health Canada approved medicines to treat male pattern baldness (MPB), also known as androgenic alopecia.
  • Finasteride (generic for PROPECIA®) is a prescription only pill that’s taken once daily. It is approved by Health Canada, at a dose of 1mg to treat hair loss in men. It is recommended to take the dose at the same time every day, and if you miss a dose, you should take it as soon as possible. If it’s almost time for your next dose, take only that dose. Medicine should not be taken more often than directed.
  • We also offer a specially formulated topical solution of finasteride with 5% minoxidil for androgenic alopecia. This is a custom blend to omit the long-term use of oral finasteride. Since the topical version of finasteride acts more locally, this formulation can help significantly reduce the systemic side adverse effects seen with the oral formulation.

Finasteride (orally or topically) can effectively lower DHT levels in the scalp by as much as 60% when taken daily. It is DHT that shrinks or miniaturizes the hair follicle, which eventually leads to baldness. This 60% reduction in DHT has proven to stop the progression of hair loss in 86% of men taking the drug during clinical trials. 65% of trial participants had what was considered a substantial increase of hair growth. At this point, the only truly effective medically proven way to arrest the hair loss process is to lower DHT levels, and finasteride is recommended as the first line of attack for all men interested in treating their male pattern baldness.

Like all other medicines, Finasteride works differently on different people. Typically, it takes 3-4 months of daily use, to start noticing visible results; but it can also take up to one year for maximum impact. If you are not experiencing any side effects, it is recommended to be used at least one year before you decide if the medicine is working well for you or not. Remember, patience and persistence are key to the success of this treatment.

No drug comes with a zero-side effect promise, and Finasteride is no exception. We recommend that you please take the time to familiarize yourself of all possible side effects, so you can identify and take immediate action, on the possible onset of a side effect. If you experience any, please stop the use of the medicine immediately, and consult your doctor. Regardless to say, Finasteride works well for most users, and the possibility of side effects are slim. For example, possible sexual side effects can include a decrease in sexual desire (libido), a decrease in semen volume, or erectile dysfunction (ED). These side effects were noted in 3.8% of men taking finasteride and in 2.1% of men taking a placebo (“sugar pill”) and are the ones that concern men most. To combat the side effects of oral Finasteride, ON MEN offers a specially formulated topical solution of finasteride with 5% minoxidil for androgenic alopecia. This is a custom blend to omit the long-term use of oral finasteride. Since the topical version of finasteride acts more locally, this formulation can help significantly reduce the systemic side adverse effects seen with the oral formulation.

Finasteride used in conjunction with over the counter tropical treatment, Minoxidil (5%) is also known for reducing or even stopping hair loss. Both the treatments used together work better than either of the treatment alone. We currently offer a custom blend of 5% Minoxidil with Finasteride. Studies show “significant decrease in rate of hair loss, increase in total and terminal hair count, and positive hair growth assessments”, with the use of topical Finasteride/Minoxidil solution.

Doctors on our ON MEN use telemedicine technology to evaluate your condition, and construct a treatment plan, very similar to an in-person appointment. Patients are required to submit pictures of their hair, along with medical history. The doctors review your pictures, and responses to the questionnaire, to evaluate if it’s safe for you to initiate a hair loss treatment. That is why it is critical that you submit thorough, honest and accurate responses to the physician’s questions. If at any time you would like to get in touch with a physician to review your progress or share any concerns, you can do so through secure messaging on our platform, from the comfort and convenience of your home.

During the online assessment, we will ask you to take or upload photos of your hair from different angles. This will enable the physician to take a closer look at your hairline, vertex, scalp etc., and determine if the treatment plan is right for you.

An online doctor’s visit on ON MEN may cost you anywhere from $25 to $40. Keep an eye out for special promos and discount codes. If you chose to use a local pharmacy of your choice, you will be charged $40 for an online consult, and discounts may not apply. Keep in mind our accredited partner pharmacy will most likely be able to offer you the best pricing compared to other local pharmacies and will ship your meds overnight for FREE. You will only be charged if your prescription is approved!

The price of your medication will depend upon the treatment plan the dose suggested by your physician. However, we offer discounted pricing on our medicines through our partner pharmacies, which are typically lower than any other local pharmacy. Here is an estimate for the cost of the medicine: Oral Finasteride(1mg) costs as little as $41/month. We will typically ship you a three-month care package, and hence, your credit card will be charged $125 every three months. You call us to cancel your subscription anytime. Topical Finasteride+Minoxidil (100ml) solution retails for $90. Your prescription will stay active with us for one year. If you have private insurance, you may be able to use your Health Care Spending Account (HCSA) to claim for reimbursement. You will only be charged if your prescription is approved!

At the moment, the medicines are not covered by provincial or private insurance plans. However, you may be able to get reimbursement through the Health Care Spending Account (HCSA) through your private insurance provider. We will provide you with a receipt of your payment to submit/process your claim. Please check with your insurance company directly.

The only few scientific ways to treat hair loss approved by Health Canada are: Once-daily prescription pill Finasteride (1mg), Topical application of over the counter Minoxidil (5%) and Hair replacement surgeries. While hair transplant surgeries offer an astonishing way to replace lost hair, they can be very expensive and painful.

You can create an account and signup for free. Only when your prescription is approved by a healthcare provider on the ON MEN platform, you need to pay.

It costs between $25-$40 for an online medical consultation. The cost is dependent upon the pharmacy you choose to use. If you use our in-network pharmacy, you will be charged $25/medical consult. If you choose to go with a pharmacy of your choice, you will be charged $40/medical consult. The medical consult fee is used to pay the doctor or nurse practitioner who will perform your medical assessment.

The cost of the treatment depends upon the type of medicine and the amount of medicine shipped. However, our negotiated prices with our partner pharmacy will be far less than your local pharmacy. If you have private health insurance, you may be able to use your Health Care Spending (HCSA) account to claim for reimbursement. Please check with your insurance company directly.

Your credit card will only be charged once your prescription is approved by an ON MEN healthcare provider. If for any reason, you are not considered a good candidate for telemedicine, your credit card will not be charged.

ON MEN services are not covered by insurance at this point. However, you may be able to get reimbursement through your Health Care Spending Account (HCSA). Please check with your private insurance company.

The telemedicine appointment is not covered by OHIP at the moment. Hence, you will be charged an online medical consult fee between $25-$40.

We need a picture of your valid ID to confirm your first and last name, and age to make sure you are within the legal age 18+ to seek online medical treatment.

We take your privacy and the security of your information with utmost seriousness. ON MEN complies with all relevant privacy laws and have implemented strict security protocols to protect your information. Please read our Privacy Policy for more details.

Absolutely. All ON MEN packages come in discreet packaging to protect your privacy so you can have it delivered wherever it is convenient for you as long as someone over the age of 18 can sign for it.
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*ON MEN is not a pharmacy or a drug manufacturer.
*If you choose to use our affiliated pharmacy, we will collect funds on behalf of the pharmacy, but all fees associated with prescription drugs will immediately be passed on to the pharmacy.

*All photos are models and not actual patients. *Products are not as pictured.

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